Lash Care
● The golden rule is: look but don’t touch. This is what clients struggle with most. Hands off!
● You do NOT have to wait the standard 24-48 hours to wet them, like you do with other brands!
● Do not use an eyelash curler on the lash extensions or try to perm or tint them. This will break the bond on the extensions and might damage your natural lashes.
● Novalash is different, they lOVE oil, especially clean lash-a pomegranate seed oil makeup remover/cleansing product available for you to purchase.
● Avoid rubbing your eyes roughly or excessive brushing. While using a clean brush does help keep them clean, it's only needed once, maybe twice per day.
● Be very careful when removing makeup in the eye area and NEVER use 'oil free' makeup removers. This is a product heavy in solvents. Solvents will gradually break down the adhesive.
● Using mascara on eyelash extensions is not recommended unless it is Novalash brand, which is available for purchase and is completely safe for use with these extensions.
● Avoid sleeping face down to prevent pressing against your eyelashes. Ask about the 'pillow trick'
● Keep a clean eyelash brush handy to straighten out any loose, stray lashes. Brush them carefully, from the middle up, and very gently-only when needed.
● Do not pull on any loose extensions or you risk plucking out your natural eyelashes. Do not attempt to remove the lash extensions yourself; allow the extensions to fall off naturally or schedule an appointment to have them professionally removed. This is very important!
BEFORE YOUR APPOINTMENT
● Do not wear eye makeup. Makeup close to the eye area must be removed prior to the application process. If you don't have time to clean, you will be expected to cleanse in the studio, prior to your appointment. Cleanser and clean towels are available for this. Try to arrive a few minutes early if you know you need to cleanse.
● Do not apply face creams or sunblock in the eye area. The oil found in many moisturizers prevents eyelash adhesive from bonding to the natural eyelash and reduces the longevity of your eyelash extensions.
● Do not put on mascara. Removing mascara can be very time-consuming and any residual makeup will prevent proper application of the extensions.
● Do not curl your lashes before your appointment. Extensions will not adhere to crimped eyelashes.
Congratulations! You just had your first set of
Novalash! The good news is, care is a breeze
1. How are eyelash extensions applied?
Our eyelash extensions are applied individually, one by one, 1mm away from the eyelid, never directly on the skin, to your natural eyelashes using a medical-grade formaldehyde-free adhesive. Lash extensions come in different lengths, thicknesses, and curls, results can vary from very subtle and natural to very noticeable and dramatic.
2. How long does the procedure take?
The procedure can take anywhere from 60 minutes to 2 hours depending on the service received.
3. Are eyelash extensions bad/harmful?
No, eyelash extensions are no worse than applying mascara.
4. Will applying eyelash extensions hurt?
No, eyelash extensions are painless. Most clients feel comfortable enough to fall asleep during the procedure.
5. What do I need to do before my appointment?
Please arrive with no makeup on or around the eye area. When removing makeup around the eyes, use a mild cleanser and avoid using moisturizers, sunscreen, and removers that have oil-based formulas. Lashes must be clean for the adhesive to bond properly.
6. I wear contacts, may I wear them during the procedure?
We recommend removing your contact lenses before lash application. Eyes may feel dry and irritated with contact lenses kept in during lash application since your eyes must be kept closed for the entirety of the appointment.
7. How long do eyelash extensions last?
Eyelash extensions last 2-4 weeks on average depending on a number of factors such as aftercare, hair quality, weather, etc.
8. What can I do to make my extensions last longer?
Do not get the extensions wet for the first 24 hours after your appointment, keep out of any steam rooms/saunas/swimming pools to give the adhesive sufficient time to bond to the natural lash. Avoid vigorous rubbing of the eyes or tugging at your lashes. Do not use oil-based makeup or makeup removers.
9. Can I still wear mascara?
We do not recommend wearing mascara since it is very difficult to remove from the extensions without pulling at your natural eyelashes. Please use oil-free cosmetics when removing makeup close to the eye area while wearing eyelash extensions.
10. Can I use an eyelash curler to curl my lash extensions?
No, an eyelash curler will break the bond on your extensions and will damage your natural eyelashes.
11. Will I lose my own lashes?
No, as long as you refrain from rubbing your eyes or tugging at the extensions you will not lose your own lashes. Please refer to the LASH CARE section for further information.
12. How often should I get a Lash Fill?
We recommend clients come in for touch ups every 2 weeks. Clients who prefer to maintain a very full look come in on a weekly basis.
13. How do you remove eyelash extensions?
Removals are done by the lash artist. Do not attempt to remove the lash extensions yourself, it is best to schedule an appointment to have them professionally removed with a special removing solvent. You may also wait for your natural lash cycle to complete and have the extensions fall off naturally.